Wednesday, February 25, 2009

Is your Wireless Network Secure?

With the technology of today. Cables (at least in the home) are just about a thing of the past. There are many homes now that have more than one PC. Instead of having network cables running all over the place, people are using wireless routers connected to there Cable or DSL modems. In fact your Cable, DSL, or Fios provider actually will give you a modem that is already wireless capable if you request it. It is a very good thing not to need the cables any longer. Here comes the problem with wireless home networks. There are way too many people that don't have them secured. If your wireless is not secure, then your neighbors can just use your Internet connection and sometimes even get to your private data. It really isn't that difficult to secure it. You can evcn have it set to where the name of your wireless isn't even broadcasted. If it is not broadcasted, no one for the most part( except you) will even know it is there.

If you are not comfortable doing this yourself, just give DeLVal PC a call at 484-480-8092. We service areas such as Drexel Hill, Collingdale, Upper Darby, Brookhaven, Darby, Glenolden, Chester, and all other towns in Delaware County

Tuesday, February 24, 2009

Check the basics before calling a computer service tech

There is nothing worse for you when you call a computer service company for a home visit and see that it took the tech 5 minutes to fix the problem you were having. Most computer service companies charge a one hour minimum. The minimum for computer service in Delaware county would probably range from 75 dollars to 145 dollars. Once a tech walks in your door, you are going to be charged that one hour minimum. I couldn't tell you how many times I have gotten calls and showed up at someones home and fixed the problem within 2 minutes of seeing the machine. Here are a few examples and ways to check if it is an actual problem needing a tech.

1. The printer won't print- First make sure the printer is actually turned on , make sure any cable for it is plugged in.

2. I am not getting any sound- Make sure your volume is turned up and the sound is not muted. If you have just moved your PC, make sure the speakers are plugged into the right jack. Usually the green port.

3. My computer is not turning on- This happens far too many times. Make sure your computer power is plugged in securely to both the back of the computer and to the power source. If you have a power strip make sure it is on.

4. I can't get on the Internet- This can be because of many things. Make sure your network cable is plugged in to your computer if you are hard wired. If you have a wireless connection , make sure you are actually connected. Call your Internet service provider and make sure there is no outage in the area.

The five minute call does happen many times and for the most part, most technicians do feel uncomfortable charging it when they were there such a small time. But it is a business. When this happens on a DelVal PC , we will spend some time checking the system for other problems it may have or just simply do a security check. The last thing we want a customer to think is that they were scammed. We actually ask allot of questions when we get a call from a potential customer to avoid these kinds of calls.

If you are in need of Computer Service in Drexel Hill, Upper Darby, Secane, Glenolden, Broomall, Springfield , Boothwyn or any other town in the Delaware County, dont hesitate to give us a call @ 484-480-8092

Monday, February 23, 2009

We are just a phone call away

From Data recovery to Virus and Spyware removal. DelVal PC is the place to turn. Do you need your wireless network set up or do you want to have the network that is installed more secure. DelVal Pc can help. DelVal PC services all of Delaware County. DelVal PC offers service to Both Residential and Small Business. DelVal PC handles every aspect of computer and networking service. DelVal PC services include, Convenient Onsite Service, Fast pick up and delivery service, Remote service. DelVal PC also has a Shop in Drexel Hill Pa that welcomes walk-in customers. DelVal PC 484-480-8092